Home Care Patient Rights and Responsibilitiesįrom Your Computer, Tablet or Smartphone You Can:.Billing, Insurance & Financial Information.Cooking With Heart Classes - Quad Cities.John Stoddard Cancer Center Support Groups.If you have any questions regarding your medical information in My UnityPoint or if you need information beyond what is available to you online, please call Associated Physicians at ( 608) 233-9746.įor MyUnityPoint sign-up and technical questions, please call the patient help desk at (877) 224-4430. Under My Linked Records in the menu on the left, click Learn More.įollow the instructions on the screens that follow.Ĭheck your e-mail for an activation message, and follow the activation link to get started! Log into your My UnityPoint account: /mychart How to sign up for M圜hartCentral and Lucy:

Lucy is independent of any healthcare organization so this information will be available to you, online, wherever you go. Share your own health information or information from Associated Physicians with all organizations where you receive care. Store permanent copies of your medical record and take them with you wherever you go. My UnityPoint and their Community Connect Partners have teamed up to make managing your health easier than everĪccess all of your M圜hart accounts, including those from the Madison-area and national healthcare organizations, from one place, with a single username and password. Patient requests made over the phone will remain not billable. These kinds of messages are the vast majority of the messages we receive. Non-Billable Messages: The kinds of messages that will not be billable are responses to requests initiated by a provider, a question or clarification on recent orders (e.g., lab orders), appointment requests, follow-up questions from an in-person visit in the last 7 days (including in-clinic appointments or emergency/urgent care), updates on a condition or progress since the last visit that does not require an updated plan of care, or requests for copies of immunizations, dosing guidelines, or simple orders. This is because these will require medical evaluation and management as they would occur during an appointment. Once the message is received, our clinical staff triages the message right away in order to provide the best care possible.īillable Messages: The types of messages that will be billable are discussions initiated by a patient related to new symptoms or acute illness, changes to medications, or changes to a long-term condition. This is the point where they can choose to proceed with sending the message. Coverage for this type of care depends on your insurance plan, so we recommend reaching out to them to confirm coverage.Īfter selecting “Ask a Medical Question,” patients will see new a new pop-up window, informing them that their message may be billable. This is not too different from having a virtual visit with your doctor. Please note, MyUnityPoint messages that require your doctor to spend a bit more clinical time and expertise on your care now may be billed to your insurance. To activate your My UnityPoint account or request proxy access to someone’s account who you care for, visit /mychart or ask a clinic staff member about My UnityPoint at your next clinic visit. View your medical information on your iPhone, iPad or Android View your medications, allergies, immunizations, and diagnoses Securely send electronic messages to your healthcare providers Request a new appointment or a change to an existing appointment

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